Privacy Policy
Last Updated: July 30, 2026
Valor Garage Doors respects your privacy. This Privacy Policy explains how Valor Garage Doors (“Valor,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit valorgaragedoors.com or otherwise communicate with us through the website.
By accessing or using the website, you acknowledge that you have read and understand this Privacy Policy. Do not use the website if you do not agree with the practices described in this policy.
Information We Collect
Information You Provide
We collect information that you voluntarily provide when you:
- Request an estimate or garage door service
- Complete a contact or scheduling form
- Call, email, text, or otherwise communicate with us
- Submit comments, questions, photographs, documents, or other project information
- Request information about our services
- Provide feedback or a review
Depending on how you interact with us, this information may include:
- First and last name
- Email address
- Telephone number
- Service or property address
- Services in which you are interested
- Preferred service timing
- Comments and project details
- Photographs or documents you upload
- Records of communications with us
- Any other information you voluntarily submit
Please avoid including highly sensitive personal information in website forms, photographs, documents, or messages unless it is necessary for us to assist you.
Telephone and Text-Message Information
If you provide your telephone number, we may use it to respond to your request, discuss your project, schedule service, provide appointment updates, or communicate about services you requested.
When you affirmatively select the website’s text-message consent option, you agree that Valor Garage Doors may send text messages, including messages sent using automated technology or prerecorded content, to the number you provide.
Consent to receive text messages is not a condition of purchasing goods or services. Message frequency may vary, and message and data rates may apply. You may withdraw your consent by replying STOP to a text message.
We do not sell or provide mobile opt-in information to third parties for their own text-message marketing.
Information Collected Automatically
When you visit the website, we and our website providers may automatically collect information about your device and use of the website. This information may include:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Referring and exit pages
- Pages viewed
- Date and time of access
- Links or buttons selected
- Time spent on the website
- Advertising and campaign information
- Website performance and diagnostic information
This information may be collected through server logs, cookies, pixels, tags, local storage, analytics tools, and similar technologies.
Cookies and Tracking Technologies
Cookies are small files stored on a computer or device when someone visits a website. We and our service providers may use cookies and similar technologies to:
- Operate and secure the website
- Remember website preferences
- Understand how visitors use the website
- Measure website and advertising performance
- Identify technical problems
- Improve our content and services
- Determine how visitors found the website
- Prevent fraud or abusive activity
- Deliver or measure relevant advertising
The website may use essential, functional, analytics, performance, and advertising cookies.
Most browsers allow you to block, limit, or delete cookies. Restricting cookies may prevent portions of the website from functioning properly. Cookie choices made in one browser may not apply to another browser or device.
Where required by applicable law, we will recognize supported browser-based privacy preference signals or provide additional cookie controls.
Analytics and Advertising
We may use third-party services to understand website traffic, measure interactions, evaluate advertising campaigns, and improve the website. These services may include analytics, advertising, call-tracking, spam-prevention, tag-management, and website-performance providers.
These providers may collect information through cookies, pixels, tags, scripts, telephone call data, or similar technologies. They may combine information collected through this website with information obtained through other websites or services, subject to their own privacy policies.
We may also use advertising and remarketing services to show advertisements to people who previously visited the website or interacted with our advertising. Some state privacy laws may consider certain advertising-related disclosures to be “sharing,” “targeted advertising,” or a “sale,” even when no money is exchanged.
We do not sell personal information for money.
How We Use Information
We may use collected information to:
- Respond to inquiries and estimate requests
- Confirm whether a property is within our service area
- Evaluate garage door concerns
- Schedule and provide services
- Communicate about appointments or projects
- Review photographs and other project materials
- Prepare estimates and recommendations
- Provide customer support
- Maintain records of customer communications
- Improve our services and website
- Measure advertising and marketing performance
- Detect and prevent fraud, spam, and security incidents
- Enforce our agreements and policies
- Comply with legal requirements
- Protect our rights, customers, employees, and property
We may combine information collected through the website with information obtained through telephone calls, in-person interactions, service records, advertising platforms, or other lawful sources.
How We Share Information
We may disclose information to service providers that help us operate our business, including:
- Website hosting and maintenance providers
- Form-processing and scheduling providers
- Customer-management and communication platforms
- Email and text-message providers
- Telephone and call-tracking providers
- Analytics and advertising providers
- Data-storage and information-security providers
- Professional advisers
- Contractors assisting with requested services
These providers may use information only as necessary to provide services to us or as otherwise permitted by their agreements and privacy policies.
We may also disclose information:
- When required by law, subpoena, court order, or legal process
- To investigate fraud, security threats, or violations of our policies
- To protect the safety, property, or rights of Valor Garage Doors or others
- In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction
- With your direction or consent
Information Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and service records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.
Retention periods may vary depending on the nature of the information and the reason it was collected.
Information Security
We use reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, database, transmission method, or storage system can be guaranteed to be completely secure. You provide information through the website at your own risk.
Your Choices and Privacy Rights
You may:
- Decline to provide optional information
- Withdraw text-message consent by replying STOP
- Use browser settings to limit or delete cookies
- Unsubscribe from promotional emails using the instructions in those emails
- Contact us to request an update or correction to information you provided
Depending on your state of residence and subject to applicable exceptions, you may also have the right to request:
- Confirmation that we process your personal information
- Access to certain personal information
- Correction of inaccurate information
- Deletion of certain information
- A portable copy of certain information
- Information about categories of information collected or disclosed
- An opt-out from targeted advertising, certain profiling, or certain information sharing
- Review of a decision denying a privacy request
We may need to verify your identity before processing a request. Authorized agents may submit requests where permitted by law, but we may require proof of authorization.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Children’s Privacy
The website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information through the website from children under 13.
Please contact us if you believe a child has submitted personal information through the website.
Third-Party Websites and Embedded Content
The website may contain links to third-party websites or include content provided by mapping services, review platforms, social networks, video providers, financing companies, manufacturers, or other third parties.
Those third parties may collect information when you interact with their content. Their privacy practices are governed by their own policies, not this Privacy Policy. Valor Garage Doors is not responsible for the content, security, or privacy practices of third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective when the revised policy is posted on the website unless another effective date is stated.
The “Last Updated” date at the beginning of this policy identifies when it was most recently revised.
Contact Us
Questions or privacy requests may be submitted through the contact form on valorgaragedoors.com.